AI suite

Magento 2 AI Customer Experience Suite User Guide

Piecemeal AI modules mean triple billing and fragmented setup. This guide covers the AI Customer Experience Suite ($499/mo)—AI Core + Nora AI + Post-Purchase Reviews in one auto-renewing subscription (save vs $597/mo separately).

Buy AI Customer Experience Suite — $499/mo → Browse extensions

This page is the primary shopper overview. Product details, pricing, and add-to-cart live on the Magento 2 AI Customer Experience Suite page. General Composer install steps: Installation guide.

The Problem
What the Suite Includes
Key Features
Requirements
Setup Overview
FAQ
Related
Get the Suite

Why Merchants Buy AI Piecemeal

Storefront chat, shared AI plumbing, and review outreach often get purchased separately:

Higher monthly cost — separate SKUs add up to $597/mo
Fragmented onboarding — keys and budgets configured three times
Missed CX loop — chat, orders help, and post-purchase email should work together

Watch for: Cancel anytime; access continues through the paid month on the auto-renewing subscription.

What the Suite Includes

The AI Customer Experience Suite packages the three Magento 2 building blocks merchants ask for most:

AI Core — shared providers, budgets, safety gates
Nora AI — storefront assistant, Live Chat handoff, Agent Hunter
Post-Purchase Reviews — review outreach powered by the same ecosystem

Price: $499/moView product page →

Key Features

One $499/mo subscription (save $98 vs separate)
Shared AI Core infrastructure for all included modules
Nora storefront chat + human handoff
Post-purchase review workflows included

AI Customer Experience Suite product visual — AI CX Suite — Core + Nora + Post-Purchase Reviews together.

System Requirements

Magento: 2.4.4 – 2.4.7+ (Open Source & Adobe Commerce)
PHP: 8.1, 8.2, or 8.3
Towering Media Composer repository credentials
OpenAI / Gemini (or supported) API keys via AI Core
Composer access for included Towering Media packages

General Composer install steps for Towering Media modules: Installation guide.

Setup Overview

License the suite SKU, install included packages via Composer, configure AI Core once, then enable Nora and review outreach.

Step 1: Purchase & authenticate Composer

Buy the suite on toweringmedia.com and ensure Composer auth can pull licensed packages, then require the three included packages:

composer require toweringmedia/module-ai-core
composer require toweringmedia/module-nora-ai
composer require toweringmedia/module-post-purchase-reviews

Step 2: Configure AI Core first

Set providers, models, and daily budgets. See the AI Core overview and AI Core wiki.

Step 3: Enable Nora on the storefront

Configure the chat widget, knowledge sources, and Live Chat handoff. Wiki: Nora AI docs.

Step 4: Turn on Post-Purchase Reviews

Configure outreach timing and templates; ensure SMTP deliverability is healthy.

Tip: Configure AI Core once—Nora and other AI modules inherit providers and budgets.

Need help? Contact Towering Media or browse Magento 2 Extensions.

Frequently Asked Questions

What is included vs buying separately?

AI Core, Nora AI, and Post-Purchase Reviews. Suite special is $499/mo vs $597/mo separately (save $98/mo).

Can I cancel?

Yes—auto-renewing subscription; cancel anytime. Access continues through the paid month.

Where are deep technical docs?

Use the AI Core and Nora wiki pages linked above; this CMS page is the shopper/suite overview.

Also useful: Installation · Contact support · All Magento 2 extensions

Want our Magento team to handle it?

Towering Media installs, configures, and customizes AI Customer Experience Suite for Magento 2 stores — along with custom Magento 2 module development, AI features, and security hardening.

Magento development services →Tell us about your project

Launch Magento AI CX in one subscription

AI Core + Nora + Post-Purchase Reviews for $499/mo with the AI Customer Experience Suite.

Buy AI Customer Experience Suite — $499/mo → Ask a question