Magento Maintenance & Support Plans
Magento Maintenance & Support Packages
Your Magento store is a mission-critical part of your business. It needs consistent updates, fast performance, strong security, and a team who knows how to keep everything running smoothly — not just when something breaks.
Towering Media provides ongoing Magento 2 and Hyvä maintenance packages designed to keep your store fast, secure, stable, and optimized for growth.
Why Magento Maintenance Matters
Magento isn't "set and forget." Adobe releases security patches, extensions update over time, servers evolve, and new marketing or checkout features cause unexpected side effects. Without consistent maintenance, your store's:
Maintenance prevents issues before they impact customers — and revenue.
What's Included in Our Magento Support Packages
Below is the list of everything we proactively take care of for you.
Security, Stability & Core Updates
Security is not optional — especially for high-volume Magento stores.
Performance Optimization & Hyvä Tuning
Your store's speed directly impacts conversions, ad costs, and SEO.
We perform continuous speed and performance tuning, including:
Our goal: LCP under 2 seconds, CLS near zero, and 90–100+ Lighthouse scores.
Bug Fixes & Enhancements
If anything blocks customers from buying, it becomes top priority.
Your hours can be used toward anything that improves reliability or UX:
Monitoring & Health Checks
Get monthly insights on what's slowing your store down.
We monitor:
Advisory, Strategy & Technical Planning
We act as your fractional Magento engineering team.
Your maintenance package includes direct consultation time with our Magento team. We help with:
Maintenance Package Options
We keep our plans simple, transparent, and built around real-world Magento needs.
Essential Care
"Keep the Lights On"
For smaller stores or businesses that mainly need security updates, stability fixes, and occasional support.
Best for:
Stores needing minimal monthly work but guaranteed availability when issues arise.
Growth Care
"Maintain & Improve Monthly"
For businesses actively evolving their store with regular improvements.
Best for:
Most merchants who rely on Magento daily for revenue.
Priority Care
"Your Fractional Magento Team"
For stores with heavy traffic, complex integrations, or high sales volume.
Best for:
The closest thing to having an in-house Magento team — without the cost.
What Maintenance Hours Can Be Used For
Your hours can be applied to any of the following:
If it improves your store, performance, security, or user experience — it's included.
Why Choose Towering Media?
We specialize exclusively in Magento 2, Hyvä, and custom Magento extensions.
This is not a generic "we do everything" agency.
Client Benefits:
Our Unique Strength
We don't just maintain Magento — we optimize it so it performs better than ever.
Ready to Discuss a Maintenance Package?
Every store is different.
Tell us your current challenges and we'll help you pick the right level of support.
No long-term contracts required · Flexible packages · US-based support