SKU: tm-ai-cx-suite

Edition

Community

$597.00

$499.00

User Guide

AI Core + Nora AI + Post-Purchase Reviews in one Magento 2 package. Regular $597/month separately — suite special $499/month (save $98). One auto-renewing subscription; cancel anytime; access continues through the paid month.

The Problem

✖ Customers may struggle to find accurate product, policy, and order information quickly on Magento 2 stores
✖ Providing personalized customer assistance and answering repetitive questions can require significant manual support effort
✖ Post-purchase follow-ups, review requests, and customer engagement can be difficult to manage consistently
✖ Adding AI-powered customer assistance while maintaining spending controls, safety measures, and existing Magento workflows can require additional development and infrastructure

›

✔

The Solution

Toweringmedia Magento 2 AI Customer Experience Suite provides an integrated AI-powered customer experience solution combining shared AI infrastructure, Nora AI customer assistance, and post-purchase review automation. It helps stores answer product and policy questions, assist signed-in customers with order-related requests, enable Live Chat handoff, support mobile customer service workflows, automate delivery-aware review requests, manage review replies, and provide centralized AI budgets and safety controls.

How It works

Set Up Your AI Customer Experience

Configure the AI Core from Magento Admin and connect your preferred AI providers. Set AI budgets, safety controls, and shared infrastructure for the AI-powered features included in the suite.

Enable AI-Powered Customer Assistance

Activate Nora AI to provide storefront assistance for product and policy questions and help signed-in customers with order-related requests. Customers can interact with AI support directly and hand conversations off to Live Chat when needed.

Automate Post-Purchase Engagement

Use the Post-Purchase Reviews extension to automate delivery-aware review requests, manage customer replies, request Google reviews, and alert staff when customer feedback requires attention—all as part of the same integrated customer experience suite.

See It In Action

Magento 2 AI Customer Experience Suite

Name: Magento 2 AI Customer Experience Suite
SKU: tm-ai-cx-suite
Price: 499.00 USD
Availability: InStock

Everything you need for AI-assisted customer experience on Magento 2: shared AI Core infrastructure, Nora storefront assistant, and Post-Purchase Reviews outreach — billed as one $499/month auto-renewing subscription (regular $597/month when purchased separately).

Saves $98/month vs $597 when purchased separately.

Included

AI Core

Shared providers, budgets, safety gates, and Composer-licensed AI plumbing used by every Toweringmedia AI module.

Alone: $199/mo

Included

Nora AI

Storefront chat for product and policy answers, signed-in order help, Live Chat handoff, and Agent Hunter mobile support. Requires AI Core.

Alone: $199/mo

Included

Post-Purchase Reviews

Delivery-aware experience emails, reply-by-email routing, Google review asks, and staff alerts. Requires AI Core.

Alone: $199/mo

One subscription. Three Composer packages.

Checkout charges a single monthly subscription at the suite special of $499 (regular $597). Your account receives Composer access and licenses for toweringmedia/module-ai-core, toweringmedia/module-nora-ai, and toweringmedia/module-post-purchase-reviews. Auto-renew is on by default at $499/month; uncheck at checkout or cancel later — you keep access until the end of the paid month.

✓ $499/mo vs $597/mo separately — save $98 every month
✓ AI Core dependency covered for Nora and Post-Purchase Reviews
✓ Private Composer packages via composer.toweringmedia.com
✓ Magento 2.4.6+ / PHP 8.1+

Prefer individual modules?

Each extension is also sold separately at $199/month. Choose the suite when you want the full customer-experience stack on one invoice.

Explore Demo
User Guides

📘 Documentation

Documentation for the Magento 2 AI Customer Experience Suite is currently not available. Please contact Toweringmedia for assistance with installation, configuration, and setup.

AI Core configuration and AI provider setup
Nora AI storefront assistant configuration
Post-Purchase Reviews configuration
AI budgets and safety controls
Customer assistance and Live Chat handoff
Post-purchase review and email workflows

👉 Documentation currently unavailable

💬 Support

Need help with the Magento 2 AI Customer Experience Suite? Contact Toweringmedia for assistance with installation, configuration, AI features, and troubleshooting.

Help with installation and configuration
Assistance with AI Core setup
Guidance on Nora AI configuration
Help with Post-Purchase Reviews setup
AI provider, budget, and safety configuration guidance
Magento 2.4.6+ and PHP 8.1+ compatibility guidance

What is the Magento 2 AI Customer Experience Suite?

Toweringmedia Magento 2 AI Customer Experience Suite is an integrated customer experience solution that combines AI Core, Nora AI, and Post-Purchase Reviews to provide AI-powered customer assistance and automated post-purchase engagement.

What extensions are included in the suite?

The suite includes Toweringmedia AI Core, Nora AI, and Post-Purchase Reviews. These components work together as a single customer experience solution.

What is Toweringmedia AI Core?

AI Core provides shared AI infrastructure for the suite, including AI provider configuration, centralized AI budgets, and safety controls. It serves as the foundation for the AI-powered features.

What can Nora AI do?

Nora AI provides storefront customer assistance for product and policy questions and can help signed-in customers with order-related requests. It also supports Live Chat handoff when customers need additional assistance.

Can Nora AI answer questions about products and store policies?

Yes. Nora AI is designed to assist customers with questions about products and store policies directly through the Magento storefront.

Can customers get help with their orders?

Yes. Signed-in customers can receive AI assistance for order-related requests through Nora AI.

Does Nora AI support Live Chat handoff?

Yes. Nora AI supports Live Chat handoff so conversations can be transferred to live customer support when AI assistance is not enough.

What does Post-Purchase Reviews provide?

Post-Purchase Reviews automates customer review engagement after an order. It provides delivery-aware experience emails, reply-by-email routing, Google review requests, and staff alerts.

Can the suite automate post-purchase review requests?

Yes. The Post-Purchase Reviews component can send delivery-aware review requests to customers as part of the automated post-purchase experience.

Does it support Google review requests?

Yes. Post-Purchase Reviews includes functionality for requesting Google reviews as part of the post-purchase customer engagement flow.

Can customers reply to review emails?

Yes. The Post-Purchase Reviews extension supports reply-by-email routing, allowing customer responses to be handled as part of the review workflow.

Does the suite provide AI spending controls?

Yes. AI Core provides centralized AI budget controls to help manage AI usage and spending across the AI-powered components of the suite.

Does the suite include AI safety controls?

Yes. AI Core provides shared safety controls for the AI infrastructure used by the suite.

Is mobile customer support available?

Yes. The suite includes Agent Hunter mobile support as part of the customer assistance capabilities provided by Nora AI.

Which Magento versions are supported?

The current suite requires Magento 2.4.6 or higher.

Which PHP version is required?

The current suite requires PHP 8.1 or higher.

How are the included extensions installed?

The suite is composed of three Composer packages: Toweringmedia AI Core, Nora AI, and Post-Purchase Reviews. A single subscription covers all three packages.

Can the AI features use shared infrastructure?

Yes. AI Core provides shared AI infrastructure, allowing the AI-powered components to use centralized AI provider configuration, budgets, and safety controls.

Is documentation available for the suite?

Documentation for the Magento 2 AI Customer Experience Suite is currently not available on the product page. For setup or configuration assistance, contact Toweringmedia support.

Magento Version: Magento 2.4.6+
PHP Version: PHP 8.1+
SKU: tm-ai-cx-suite
Edition: Community
License Model: One auto-renewing monthly subscription covering all three Composer packages
Subscription: $499/month, regular $597/month when purchased separately

Included Modules: AI Core, Nora AI, and Post-Purchase Reviews
AI Core: Shared AI providers, budgets, safety gates, and AI infrastructure
Nora AI: Storefront chat, product and policy answers, signed-in order help, Live Chat handoff, and Agent Hunter mobile support
Post-Purchase Reviews: Delivery-aware experience emails, reply-by-email routing, Google review requests, and staff alerts
AI Dependency: Nora AI and Post-Purchase Reviews require AI Core

Composer Package: toweringmedia/module-ai-core
Composer Package: toweringmedia/module-nora-ai
Composer Package: toweringmedia/module-post-purchase-reviews
Composer Repository: composer.toweringmedia.com
Installation: Private Composer packages

AI Provider Management: Shared provider configuration through AI Core
AI Budget Controls: Centralized AI usage and budget controls
Safety Controls: Shared AI safety gates and controls
Customer Assistance: AI-powered storefront assistance and signed-in order support
Post-Purchase Engagement: Automated delivery-aware review outreach and Google review requests

Ready to Transform Your Magento Store’s Customer Experience with AI?

Deliver smarter customer assistance with AI-powered storefront chat, product and policy answers, signed-in order support, Live Chat handoff, automated post-purchase review requests, Google review engagement, and centralized AI budgets and safety controls—all within Magento 2.

$597.00

$499.00