AI storefront

Nora AI for Magento 2 User Guide

Shoppers want answers without digging through CMS pages. This overview covers Nora AI ($199/mo)—floating storefront chat, signed-in order help, Live Chat handoff, and Agent Hunter. Full technical docs remain on the wiki (PDP User Guide stays wiki-primary).

Buy Nora AI — $199/mo → Full wiki docs

Detailed technical docs live in the wiki documentation. Product details and licensing are on the Nora AI for Magento 2 page.

The Problem
What Nora Solves
Key Features
Requirements
Setup Overview
FAQ
Related
Get Nora

Why Magento Needs an Always-On Assistant

Support tickets pile up with questions Magento already knows:

Repetitive FAQs — shipping, policies, and product basics
Order anxiety — signed-in customers want status without emailing support
No handoff — pure bots frustrate shoppers who need a human

Watch for: Nora requires Toweringmedia AI Core for providers and budgets.

What Nora AI Solves

Nora AI is a branded floating Magento storefront assistant with human escalation paths.

Instant answers from CMS, catalog, and store config
Signed-in order help (status, tracking, summaries)
Live Chat handoff when needed
Agent Hunter mobile support workflows

Composer: toweringmedia/module-nora-aiPrice: $199/moView product page →

Key Features

Storefront chat widget
Catalog & policy answers
Order help for signed-in customers
Live Chat + Agent Hunter

Nora AI product visual — Nora AI — always-on Magento storefront assistance.

System Requirements

Magento: 2.4.4 – 2.4.7+ (Open Source & Adobe Commerce)
PHP: 8.1, 8.2, or 8.3
Towering Media Composer repository credentials
Required: Toweringmedia AI Core

General Composer install steps for Towering Media modules: Installation guide.

Setup Overview

Install AI Core first, then Nora. Use the wiki for widget and knowledge configuration details.

Install with Composer

composer require toweringmedia/module-nora-ai
php bin/magento setup:upgrade
php bin/magento cache:flush

Step 1: Install AI Core + Nora

Require both packages and upgrade Magento.

Step 2: Configure AI Core

Providers, models, and budgets must work before Nora can answer.

Step 3: Enable the storefront widget

Brand colors, greeting, and page visibility in Nora admin config.

Step 4: Follow the wiki

Deep steps: Nora AI wiki.

Tip: Keep PDP User Guide on the wiki; use this CMS page as the public overview.

Need help? Contact Towering Media or browse Magento 2 Extensions.

Frequently Asked Questions

Does Nora work on Hyvä?

Nora is designed for Magento storefronts including Hyvä-compatible deployments—confirm theme integration notes in the wiki.

Can guests get order details?

Guests get product/policy answers. Signed-in customers get read-only help with their own orders.

Where is the full guide?

See the Nora AI wiki.

Also useful: Installation · Contact support · All Magento 2 extensions

Want our Magento team to handle it?

Towering Media installs, configures, and customizes Nora AI for Magento 2 stores — along with custom Magento 2 module development, AI features, and security hardening.

Magento development services →Tell us about your project

Put an AI assistant on your Magento storefront

Nora AI answers shoppers instantly—and hands off to humans when it matters.

Buy Nora AI — $199/mo → Ask a question