Magento 2 Back-in-Stock Notifications User Guide

When a SKU sells out, shoppers still want a ping—not a dead Add to Cart. This guide covers Towering Media Back-in-Stock Notifications ($149, module-backorder): email (and optional SMS) alerts when stock returns—plus install overview, configuration, and FAQ. This is not Admin Allow Out of Stock Order.

Buy Back-in-Stock Notifications — $149 → Full wiki docs

For deep configuration screenshots and edge cases, see the detailed wiki documentation. Product details and add-to-cart live on the Magento 2 Back-in-Stock Notifications Extension page.

Why Sold-Out SKUs Leak Demand

Out-of-stock pages without a capture path lose buyers to competitors:

• No waitlist — shoppers bounce when Add to Cart is gone
• Manual follow-up — staff cannot email every interested customer
• Email deliverability — restock mail never arrives without solid SMTP
• Confused with admin OOS ordering — different problem than letting admins sell past zero

What This Extension Solves

The Back-in-Stock Notifications extension lets shoppers subscribe for email (and optional Twilio SMS) when a product is available again.

• Storefront subscription when inventory is unavailable
• Automatic email when stock returns
• Optional Twilio SMS notifications
• Admin visibility into alert queues
• Works with Magento inventory / stock status flows

Key Features

• Magento 2.4 / PHP 8.x
• Pairs cleanly with Towering Media SMTP for deliverability
• Distinct from Admin Allow Out of Stock Order

System Requirements

• Magento 2.4.x
• Working Magento email (preferably SMTP)
• Optional Twilio account for SMS
• Towering Media Composer credentials

General Composer install steps for Towering Media modules: Installation guide.

Installation Overview

Step 1: Authenticate Composer

Add your Towering Media credentials to auth.json in the Magento root (same pattern as other Towering Media extensions).

Step 2: Require the package

composer require toweringmedia/module-backorder

Step 3: Enable and upgrade

php bin/magento module:enable Toweringmedia_Backorder
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush

Exact module enable name may match your package’s registration.php / module.xml—confirm in the package after install. Production stores should follow your normal deploy process.

Need help installing? Contact Towering Media or browse more modules in Magento 2 Extensions.

Configure Alerts in Admin

1. Stores → Configuration → Towering Media → Back-in-Stock / Backorder alerts (see wiki for exact label).
2. Enable the feature; configure sender and templates.
3. Optional: enter Twilio credentials for SMS.
4. Confirm cron is running so queued alerts send.
5. Save Config; flush cache.

Test a Restock Alert

End-to-end check:

• Set a product to out of stock; subscribe from the storefront
• Return qty to stock (or adjust MSI source qty)
• Confirm alert email arrives (and SMS if enabled)
• Confirm subscriber is cleared/marked sent in admin

Open full wiki guide →

Troubleshooting

Emails not sending

• Verify Magento “Disable Email Communications” is No
• Install/configure SMTP and send a test
• Confirm cron is running

Subscription form missing

• Product must be out of stock / not salable per your stock settings
• Flush caches; confirm module output enabled

Frequently Asked Questions

Is this Admin Allow Out of Stock Order?

No. Admin Allow OOS is for admin order entry past zero. This module notifies shoppers when stock returns.

SMS required?

No—email works alone. SMS is optional via Twilio.

Deep docs?

Wiki: backorder / back-in-stock wiki.

Price?

$149 on the product page.

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