Magento 2 Product FAQ User Guide

For a shopper-friendly overview of features and setup, see the Magento 2 Product FAQ User Guide - PDP FAQs & Schema on the storefront. This wiki page remains the full technical documentation.

This is a Toweringmedia Magento 2 extension guide for the current admin extension catalog.

• Magento 2 Product FAQ Extension for Product Pages, SEO & Conversion (SKU Magento 2 Product FAQ)

This extension lets merchants write and manage frequently asked questions against Magento 2 products so the answers appear on the product detail page. FAQs are maintained entirely by staff from a dedicated admin grid — there is no customer-submitted question queue to moderate.

• Merchant-managed FAQ entries attached to products.
• FAQ content rendered on the product detail page.
• Dedicated admin grid for creating and editing FAQ entries.

• Magento 2.4.x (Open Source or Adobe Commerce).
• PHP: ^8.1 || ^8.2 || ^8.3 (as declared by the published package).
• A current Toweringmedia license and Composer credentials for https://composer.toweringmedia.com/.
• No other Toweringmedia packages are required.

Install and validate in a staging environment before production rollout.

cd /path/to/magento
composer require toweringmedia/module-product-faq
 
bin/magento module:enable Toweringmedia_ProductFaq
bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento setup:static-content:deploy -f
bin/magento cache:flush

Currently published versions at the time of writing:

• toweringmedia/module-product-faq — 1.1.2

Toweringmedia packages are served from the licensed Composer repository https://composer.toweringmedia.com/. If Composer reports that the package could not be found, your credentials are missing or the license does not cover this package yet. Retrieve your keys from My Account on toweringmedia.com, or contact support@toweringmedia.com.

General installation notes that apply to every Toweringmedia extension are in the installation guide.

• This module ships no Stores > Configuration section. All management is done from the admin grid.
• Admin screen: Towering Media > Customer Experience > Product FAQs.

1. Go to Towering Media > Customer Experience > Product FAQs and add question/answer entries against the relevant products.
2. Open the product on the storefront and confirm the FAQ content renders on the product page.

• Because there is no configuration section, there is no global on/off switch in Stores > Configuration. Enable or disable the module itself if you need to turn the feature off.

• bin/magento module:status shows the module(s) as enabled.
• Extension configuration saves without errors in Admin.
• The admin screens listed above are reachable and load without error.
• Expected storefront/admin behavior is present after a cache flush.
• No critical PHP/JS errors appear in var/log/ during the primary test flow.

• Composer cannot find the package: confirm the https://composer.toweringmedia.com/ repository and your credentials are present in auth.json, and that your license covers this package.
• Feature not visible: verify module status, flush cache, and redeploy static content.
• Admin setting not applying: clear cache and confirm the config scope (default / website / store view).
• Unexpected behavior: retest with only the required related modules enabled.

• support@toweringmedia.com
• Magento maintenance and support

• Magento 2 extension index
• Global docs home