====== Magento 2 Product FAQ User Guide ======

===== Related overview =====

For a shopper-friendly overview of features and setup, see the [[https://toweringmedia.com/magento-2-product-faq-user-guide|Magento 2 Product FAQ User Guide - PDP FAQs & Schema]] on the storefront. This wiki page remains the full technical documentation.

===== Extension context =====

This is a Toweringmedia Magento 2 extension guide for the current admin extension catalog.

===== Product page =====

  * [[https://toweringmedia.com/magento-2-product-faq-extension-for-product-pages-seo-conversion|Magento 2 Product FAQ Extension for Product Pages, SEO & Conversion]] (SKU ''Magento 2 Product FAQ'')

===== Overview =====

This extension lets merchants write and manage frequently asked questions against Magento 2 products so the answers appear on the product detail page. FAQs are maintained entirely by staff from a dedicated admin grid — there is no customer-submitted question queue to moderate.

===== What this extension does =====

  * Merchant-managed FAQ entries attached to products.
  * FAQ content rendered on the product detail page.
  * Dedicated admin grid for creating and editing FAQ entries.

===== Requirements =====

  * Magento 2.4.x (Open Source or Adobe Commerce).
  * PHP: ^8.1 || ^8.2 || ^8.3 (as declared by the published package).
  * A current Toweringmedia license and Composer credentials for ''https://composer.toweringmedia.com/''.
  * No other Toweringmedia packages are required.

===== Installation =====

Install and validate in a staging environment before production rollout.

<code bash>
cd /path/to/magento
composer require toweringmedia/module-product-faq

bin/magento module:enable Toweringmedia_ProductFaq
bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento setup:static-content:deploy -f
bin/magento cache:flush
</code>

Currently published versions at the time of writing:

  * ''toweringmedia/module-product-faq'' — 1.1.2

Toweringmedia packages are served from the licensed Composer repository ''https://composer.toweringmedia.com/''. If Composer reports that the package could not be found, your credentials are missing or the license does not cover this package yet. Retrieve your keys from **My Account** on toweringmedia.com, or contact [[mailto:support@toweringmedia.com|support@toweringmedia.com]].

General installation notes that apply to every Toweringmedia extension are in the [[https://toweringmedia.com/installation|installation guide]].

===== Configuration =====

  * This module ships **no** Stores > Configuration section. All management is done from the admin grid.
  * Admin screen: Towering Media > Customer Experience > **Product FAQs**.

===== Basic usage and what to expect =====

  - Go to Towering Media > Customer Experience > Product FAQs and add question/answer entries against the relevant products.
  - Open the product on the storefront and confirm the FAQ content renders on the product page.

===== Notes and limitations =====

  * Because there is no configuration section, there is no global on/off switch in Stores > Configuration. Enable or disable the module itself if you need to turn the feature off.

===== Validation checklist =====

  * ''bin/magento module:status'' shows the module(s) as enabled.
  * Extension configuration saves without errors in Admin.
  * The admin screens listed above are reachable and load without error.
  * Expected storefront/admin behavior is present after a cache flush.
  * No critical PHP/JS errors appear in ''var/log/'' during the primary test flow.

===== Troubleshooting =====

  * **Composer cannot find the package**: confirm the ''https://composer.toweringmedia.com/'' repository and your credentials are present in ''auth.json'', and that your license covers this package.
  * **Feature not visible**: verify module status, flush cache, and redeploy static content.
  * **Admin setting not applying**: clear cache and confirm the config scope (default / website / store view).
  * **Unexpected behavior**: retest with only the required related modules enabled.

===== Support =====

  * [[mailto:support@toweringmedia.com|support@toweringmedia.com]]
  * [[https://toweringmedia.com/magento-maintenance-support|Magento maintenance and support]]

===== Related Magento 2 docs =====

  * [[magento2:extensions:start|Magento 2 extension index]]
  * [[start|Global docs home]]