ClickCease

Magento 2 Change customer password from admin

SKU
Magento-2-CCPFA
$39.99

Magento 2 Change Customer Password from Admin is a lightweight but essential extension that gives store administrators full control over customer account management. By default, Magento does not allow you to directly reset or change a customer’s password from the backend, which can create frustration for both customers and support teams. This module removes that limitation, making it quick and easy to manage account access directly from the Magento Admin Panel.

With this extension, your customer service team can update or reset a customer’s password instantly — no need to ask the customer to follow reset links or wait for email confirmations. This saves valuable time, improves the customer experience, and helps prevent lost sales due to account access issues.

Key Features:

  • Change customer passwords directly from the Magento Admin Panel

  • Enhance customer support efficiency by resolving login issues immediately

  • Reduce cart abandonment caused by forgotten passwords or locked accounts

  • Secure and admin-only access — changes can only be made by authorized users

  • Works seamlessly with Magento 2.4.x and PHP 8.2+

Why You Need This Extension

Every online store encounters situations where a customer cannot log in and needs urgent help. Instead of walking them through the standard password reset flow, your support staff can now take care of it instantly. Whether you’re running a small business or managing a large Magento store, this extension ensures smoother operations and happier customers.

Use Cases:

  • Customer forgets their password and wants immediate help by phone or live chat.

  • A wholesale client needs urgent access to place a large order.

  • Customer service staff troubleshooting login issues during checkout.

Compatibility & Support:

  • Fully compatible with Magento Open Source and Adobe Commerce (Magento Commerce Cloud).

  • Tested with the latest Magento 2.4.7+ and upcoming releases.

More Information
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